FAQ
Frequently Asked Questions (FAQ)
1. How long does delivery take?
Orders are usually delivered within 4–8 business days across India.
2. Do you offer Cash on Delivery (COD)?
Yes, COD is available on eligible orders and locations.
3. Can I return or exchange my order?
Yes, eligible products can be returned or exchanged within 3 days of delivery.
4. How do I track my order?
Tracking details are sent via email or WhatsApp once your order is shipped.
5. Are your products premium quality?
Yes. We focus on elegant designs, premium fabrics, and high-quality craftsmanship.
6. Will the product color look exactly the same?
We try our best to display accurate colors, but slight variations may occur due to screen settings and lighting.
7. How can I contact customer support?
You can contact us through:
- Email: support@decentabaya.in
- WhatsApp support
- Contact Us page
8. Do you restock sold-out products?
Selected products may be restocked depending on demand and availability.
9. Can I cancel my order after placing it?
Orders can only be cancelled before dispatch.
10. Do you offer international shipping?
International shipping availability depends on the destination country. Contact us for more details.